Parents/carers with CHILDREN 0-6 months see new guide 'Common childhood illnesses & wellbeing on ADVICE page + SEE NEWSLETTER for flu clinic info' + SOUTHBOROUGH HUB - building underway: see HUB page.

Accidents, Emergencies, Urgent help

Everybody's view of a what constitures an accident or emergency, requiring urgent help, is different. This page tries to help you determine the best course of action.

SAMC  - for urgent Medical Problems including minor injuries
Always call us first unless it is a serious accident or real emergency. When you get through to Reception tell us at the start of the conversation that you have a minor injury or another urgent problem. Our doctors and nurses can deal with minor injuries between 08:00–18:30 (weekdays only).

Our doctors and nurses can deal with minor injuries between 08:00–18:30 (weekdays only):

  • lacerations that need glueing or suturing (stitches)
  • removal of 'foreign bodies'
  • burns or scalds
  • wound dressings
  • assessment of limb injuries sprains etc and if X-ray needed we can refer straight to x-ray and bypass A&E

Monday - Friday    08.30-18.00    SAMC Surgery    01892 515455
Monday - Friday    08.00-08.30 & 18.00-18.30    Duty doctor    07905 147898
All other times    365 days 24 hours    NHS help line    111

Sevenoaks Hospital minor injuries unit is an option at other times.

Hospital A&E.....does exactly what it says on its sign: deals ONLY with Accidents & Emergencies.

Tunbridge Wells Hospital at Pembury (nearest A&E)
If you go to A&E when you should have come here - they contact us to ask us why and we have to follow up with you!

PLEASE ONLY go to A&E for real Accidents and real Emergencies.

Attendance costs the NHS up to around £150 (even if you don't wait for assessment) - thousands if you stay overnight. You'd see a junior doctor without access to your medical records.

Out of surgery hours you'll be redirected to GPs on call who are often better at dealing with your primary care problems.

Local Pharmacies
When SAMC is closed you can always ask your local pharmacist for help. Pharmacists are fully qualified to advise you on a range of ailments and concerns.

Heart attack never ignore:

  • Chest pain - like a heaviness, or band-like across the chest
  • Jaw pain
  • Tingling in your left arm or high in the back
  • DIAL 999 – delay can mean long term heart problems

Stroke: act F.A.S.T.
If you see any 1 of these symptoms:

  • Has their FACE fallen on one side, can they smile?
  • Can they raise both ARMS and keep them there?
  • Is their SPEECH slurred?
  • TIME to call 999
Seek medical attention immediately if you suspect meningitis. Early antibiotics increases the chance of full recovery.

Common symptoms:

  • headache
  • neck stiffness
  • inability to tolerate light associated with a fever
  • confusion or altered consciousness
  • Children often exhibit non-specific symptoms: irritability & drowsiness and non-blanching rash.

Meningitis is inflammation of the membranes covering the spinal cord. In certain circumstances this can be life-threatening, causing permanent disability; therefore the condition is treated as a medical emergency.