Parents/carers with CHILDREN 0-6 months see new guide 'Common childhood illnesses & wellbeing on ADVICE page + SEE NEWSLETTER for flu clinic info' + SOUTHBOROUGH HUB - building underway: see HUB page.



the proposed 2-storey medical centre is on the right-hand side of the picture

The proposed Hub will include a new medical centre, library, theatre/hall, coffee shop, community rooms, football pavilion and town council offices, together with retail and housing, forming a new town centre for Southborough.

SAMC has the support of the West Kent Clinical Commission Group and NHS Property, for the scheme to go ahead as we want to cope better with our increasing number of patients and provide extra services.

Keeping our patients informed
This page will be refreshed whenever we have new information for you on StAMC's plans. We also intend to send newsletter updates to those on our email mailing list*, and to place copies in the waiting room. (* you can opt to receive news updates and quarterly newsletters by adding your name to our mailing list - click newsletters on the top menu of this website.)

Click on the tab above to see the Frequently Asked Questions page. Do feel free to email additional questions you might have which will then be added here (not including your name), together with our responses. We may not have immediate answers to all of your questions as detailed plans are still to be developed, but they will be logged here together with an answer when we have one.

LATEST UPDATE from KCC: 26th September 2018
Plans for the Southborough Hub were discussed at Southborough Town Council on the evening of the 27 September 2018. The plans previously submitted and agreed by planners have had to be revised following cost increases that have led to the current consented scheme being over budget. The new plans reflect the previous aspirations for the facility and include a hall/theatre, community rooms, GP surgery, library, football pavilion and council facilities. Final sign off on the plans will be done by the Project Board, this is made up of Kent County Council, Tunbridge Wells Borough Council and Southborough Town Council who will agree to submit the plans for planning approval and this will take place in the next few weeks.
Revised plans will be available from the 28 September onwards on the following website:
The project has saved costs through predominantly cutting back on generous areas of circulation space which delivers little in terms of tangible benefits to the scheme. In addition the café has been removed as the business case for it no longer stacks up given the four cafes now open on the high street and the potential for a further one next door on the Crest Nicholson scheme. The facility will however consider meeting customer needs for a café via a high quality self-service machine and comfortable seating. 
The hall remains as before, a flexible space able to accommodate up to 350 people with tiered retractable seating and the building will allow for multi-location pop up bars for use during events and shows. The community rooms and football pavilion have slightly increased in size to the benefit of the wider public. The GP surgery remains within the scheme as before but has had further input from NHS England. While progress continues to be made on this front, this area remains the last outstanding major risk to the project being fully funded and we are hopeful of securing the final funding elements within the coming months.
The previous design’s look and feel was very distinctive and would have made the building a clear landmark in Southborough. While this to a degree did contribute to some diverging local opinions, the Southborough based architects have made changes to ensure the new designs give a form and shape which is more traditional. They have also managed to create a larger square between the Hub and the housing by pushing the facility further north thus increasing the size of the public realm and accentuating the building and clearly defining it as a civic facility, surrounded by a suitably large civic space.
Work on site has now begun to put in the spine road, the parking, gas, water, drainage and electric connections for the Hub. Baxall have been appointed to deliver the main build and the engineering works on the fields are also now complete. The Council is also currently making good progress in negotiating heads of terms with the football club for their lease on the football pavilion and the club continues to improve on their fund raising target.
Cllr Ian Kinghorn said “The re-design was never about starting the project again, it was about refining the current scheme that we already had and sticking as close as possible to what was already consented. To that end, I am pleased with what the architects have done and consultation with the public can now start and will be based on the planning process, with any further minor refinements happening once we receive feedback.”

Original layout plans for the Medical Centre (subject to current discussion) ground floor and first floor.


SAMC and The Hub
(updated JULY 18TH 2018 see items in red)

Do feel free to email additional questions you might have which will then be added here (not including your name), together with our responses. We may not have immediate answers to all of your questions as detailed plans are still to be developed, but they will be logged here together with an answer when we have one. 

Here is a link to Southborough Town Council's own FAQs which deal with overall questions on the Hub project.


What will be the benefits for patients?
Opportunity to receive more in ‘the community services’: patients can receive a wider range of services at SAMC that they might otherwise have to travel to hospital or other clinics for. These may include counseling, physiotherapy and specialist diabetes support.
Note: The hub’s integration of the medical centre with the other community services enables the cross transfer of public health messages as well as education on preventative health care.
(question posted 1/7/2016; answered 1/7/2016 - closed)
What are the benefits for SAMC clinicians and staff?
More space will make it much easier to offer the best services to our patients, with more consulting rooms, better office conditions and sufficient storage for equipment.
Note: our patient list is 8,500 currently and is expected to reach 10,000 within the next four years.

The current centre has six consultancy rooms and two treatments rooms, and the plan is to increase this to 10 and four, respectively.
(question posted 1/7/2016; answered 1/7/2016 - closed)

Will the medical centre be used in the evenings?
Not for general practice by SAMC but we may rent out appropriate treatment rooms for other practitioners related to well-being, e.g. physiotherapy and plough any funds back into the practice for the benefit of our patients.
(question posted 18/10/2016; answered 18/10/2016 - closed)


When will the new medical centre be open?
The developers are planning to complete the new build by the end of 2019.
(question posted 1/7/2016; – but still open for updates)
Where can I check the progress of the move?
Here on our website – Southborough Hub page; and/or by signing up to receive our quarterly newsletter via email (you can do on this website) or by looking at a copy in the medical centre.

(question posted 1/7/2016; answered 1/7/2016 - closed)


Will the number of patients increase?
Not as a direct result but patient numbers have risen 4-fold in the last 30 years to more than 8,000 currently, and this is expected to reach 10,000 within the next four years.

(question posted 1/7/2016; answered 1/7/2016 - closed)

Will there be sufficient car parking places for patients? 

  • The hub car park will have around 90 spaces available to any Hub user (our originally ‘earmarked' parking in Pinewood Gardens has around 12 places)
  • There will 2 disabled spaces and staff parking immediately adjacent to the medical centre
  • Some of the 90 places are also likely to be reserved for disabled parking
  • Given that 90 places are available, it may not be necessary to earmark some of those spaces for the exclusive use of visitors to StAMC 
  • As it is now in the Yew Tree Road car park, it is likely that the first 2 hours of any parking will be free

(question posted 13/7/2016 answered 13/7/2016 - closed)