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About the Surgery
The Practice was established in Southborough more than 50 years ago. We are a friendly and caring practice in a modern purpose built surgery, with full access for the disabled at ground floor level with ample car parking facilities.
The Practice aims to provide high quality personal General Medical Services to our patients with provision for disease prevention and health promotion. Our patients are our first concern; we aim to treat everyone politely and considerately, respect dignity and privacy; we are honest and, above all, trustworthy.
The Practice is fully computerised with direct links to the Kent Primary Care Agency and local hospital. All information is held in accordance with the Data Protection Act 1998.
The Practice cares for over 9000 patients.
About Us
Opening Hours
Find out when we're open and how to get help when we're closed.
Surgery Staff
Meet the surgery team including our doctors.
Surgery Policies and Procedures
View our surgery's policies and procedures including GP Earnings and our webite Accessibility Statement.
Complaints and Feedback
We welcome feedback to tell us what we are doing right and what we can improve.
Friends and Family Test
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.
NHS Ratings and Reviews
We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website
Complaints
If you've had a bad experience we'd also like to know. View our complaints procedure.
Practice Performance
GP Patient Survey
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.
Care Quality Commission
The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.
Our overall CQC Rating was: GOOD
Patient Participation Group (PPG)
The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice to provide a forum for discussion about the practice.
For more information, please see our Patient Group pages.
Latest News
All the latest news and information from the surgery and our patient community.
Work With Us
Join the staff team.
West Kent Primary Care
West Kent Health Ltd was formed in 2015 with the vision of strengthening local General Practice in our area. We are a company limited by shares with our member practices being the shareholders. We are currently formed of all 24 practices in West Kent.
Our ethos is that of a ‘not for profit’ organisation. We value General Practice and feel that by strengthening our members we are also benefitting the patients in our local communities.
Our Board of Directors consist of dedicated and enthusiastic local GPs and Practice Managers.